All of the Massagers we sell are backed by a 2 year manufacturers warranty however Magic Massage now offers its customers the option of purchasing
an extended lifetime warranty coverage within 30 days from the Purchase date.
This coverage costs an additional $49.99 and can be purchased on either our website, over the phone, or at one of our retail locations.
Because of our success, it has come to our attention that there exist unauthorized online sell verify the authenticity of products sold by any unauthorized online sellers and as such, these sellers may be distributing counterfeit products claiming to be authentic Magic Massage products. Products may also be diverted products that are damaged, expired, tampered-with, and/or unsafe. Diverted products may even be counterfeit, that could adversely affect your health. Magic Massage first priority is the safety of our consumers and the use of an unauthorized product purchased from an unauthorized seller may be unsafe.
Magic Massage warranty will not be valid for a product purchased from an unauthorized seller.
We highly recommend that any online buyer be sure that he is in fact purchasing from an authorized online seller. Tell your family members and friends about the dangers and disadvantages of buying diverted, counterfeit and unauthorized products.
If you are unsure and would like to verify an online seller please contact us by e-mail through our contact us page.
ON-LINE UNAUTHORIZED DEALER \ SELLERS WE KNOW OF:
AMAZON- “MARY MCGRAW”
AMAZON – COCOH
AMAZON – PRO SALON BEAUTY
AMAZON – AIMELOVE
Warranty does not cover damage caused by misuse, abuse, accident or attachment of any unauthorized accessory, alteration to the product or any other conditions that are beyond the control of Magic Massage.
The warranty is only effective if the product is used in the USA, Canada, South Africa, or the United Kingdom, .
Please fill out our product registration within 30 days of purchase. You must include product serial number to registration form.If your product is missing the serial number please insert 086510840
Magic Massage requires that our customers present a receipt in order to take advantage of our life time warranty service.Please make sure you keep your reciept in a safe place
Magic Massage will not provide the life time warranty service without the above mentioned. Please enclose your receipt with the vendor name and final purchase price to our warranty department.
Magic Massage reserves the right to discard any defective Magic Massager unit after 60 days from the date we receive the defective unit from the buyer if the buyer does not provide the documents requested by the service department.
To process warranty claims the Magic Massage Warranty service department requires the following:
1. Consumer needs to send the original receipts with the retailers name and date of purchase.
2. All of the items need to be returned in the original box and packaging. Magic Massage will not honor the warranty if any of the items are found to not be original.
3. Include a check or money order in the amount of $11.95 made out to Magic Massage to cover the return shipping costs.
For warranty service contact Magic Massage directly at firstname.lastname@example.org
Please fill out the following extended warranty registration form
If your product is missing the serial number or it is not on the back of your device please insert 086510840.